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Policies

Cancellation Policy

The deadline to receive a refund for your registration is thirty days before the Finalsite University event. Cancellations received after the stated deadline will not be eligible for a refund. All refund requests must be made by the attendee or credit card holder. Refunds will be credited back to the original credit card used for payment. 

  • Finalsite University Chicago (June 24-26) | Cancellation Date: May 24, 2026
     
  • District Finalsite Universities
    • Long Beach (April 16) | Cancellation Date: March 16, 2026
    • New Orleans (July 18) | Cancellation Date: June 18, 2026
    • Minneapolis (September 24) | Cancellation Date: August 24, 2026
    • Philadelphia Metro (October 8) | Cancellation Date: September 8, 2026
       
  • Finalsite University Lisbon (28-30 October) | Cancellation Date: 28 September 2026

Registrants unable to attend are able to send an alternate designee from the same organization. Please contact Jana Hoglund (jana.hoglund@finalsite.com) with alternate designee details.

Should a registrant need to cancel instead of sending an alternate designee, the registrant is responsible for cancellation of all travel and hotel reservations and any associated cancellation charges.